At Astral Worldwide Limited we are committed to Service Excellence. Although, we work tirelessly to meet excellent service standards, it is possible that sometimes we do not get things right. Your feedback, both positive and negative will help us improve our Service Quality. Thank You, Management
Our customers can contact us via one of the following Complaints Channels
By Phone - Call +971 4 428 7400 OR +971 4 557 9774
By Email – Email your complaints to Complaints@astralinsure.com
By Fax - FAX Complaints form to: +971 4 557 7063
In Person – Visit our office at: Suite No 802, Maritime Business Centre, Dubai Maritime City, Near Port Rashid, Bur Dubai - Dubai, UAE
Website – Complete below form
Download Complaints Resolution Procedure for Medical Policies
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